tag:blogger.com,1999:blog-2580877985094646850.post4033032918292917560..comments2024-03-25T23:29:11.804-07:00Comments on Sugar and spice....wish all things were nice.: Airline NHSPartha Karhttp://www.blogger.com/profile/08181085644187624720noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-2580877985094646850.post-87706350253409334422016-05-28T01:06:46.796-07:002016-05-28T01:06:46.796-07:00On speaking with a former airline steward now work...On speaking with a former airline steward now working at a hotel, I thanked him for his great hospitality and kindness to all delegates. He replied that as a former British Airways steward, he'd had good training in looking after passengers who hated flying, and were terrified of being confined in a small space and unable to get off. Patients in hospitals experience the same feelings but not many medical staff recognise this. Boarding a recent flight I noticed that videos of baby animals were running on the cabin screens as a means to allay the fears of boarding passengers, these having been shown to help people smile and relax. These could be shown in many hospital waiting areas. Passengers or patients, the NHS needs some tips from the airlines.Susan B.https://www.blogger.com/profile/17507588918570053044noreply@blogger.comtag:blogger.com,1999:blog-2580877985094646850.post-60157996635115523452016-05-28T01:05:47.368-07:002016-05-28T01:05:47.368-07:00This comment has been removed by a blog administrator.Susan B.https://www.blogger.com/profile/17507588918570053044noreply@blogger.com